26, Report:
#1450976
Posted Date:
Jul 10 2018
First American Home Warranty First American Sent out incompetent AC Tech. He destroyed my AC and duct work. Santa Ana California
Called First American to report my AC was freezing up, as in ice was the outside unit. They have a contract with Total Air Care. The Total Air Care tech came out and claimed there was nothig wrong with my AC. Two days later, my AC had water dripping everywhere, all...
Entity
Categories: Home Warranty Companies, Home warranty, Home warranty company
27, Report:
#1448912
Posted Date:
Jun 25 2018
South Placer Heating and Air First American Home Warranty sent out South Placer Heating and Air to install freon into my dried up AC system. I am a General Contractor and thinking this is a more affordable plan, I signed up. I personally and video taped this young man from South Placer Heating and Air where he pretended to hook up the hot and cold lines into my roof mount AC unit. sacramento CA
AFter only 5 minutes, he came back down and told me he did his job. I asked for him to do a temperature on the ceiling register in the living room, closest to the AC unit. His hand help, HOme Depot temperature laser registered at 59 degrees, even though the air was over 80 degrees f...
Entity
Categories: Air Conditioning Company
28, Report:
#1448909
Posted Date:
Jun 25 2018
First American Home Warranty Using South Placer Heating and Air falsified installing freon into my AC system Sacramento CA
First American Home Warranty sent out South Placer Heating and Air to install freon into my dried up AC system. I am a General Contractor and thinking this is a more affordable plan, I signed up. I personally and video taped this young man from South Placer Heating and Air where he ...
Entity
Categories: Air conditioner
29, Report:
#1438111
Posted Date:
Apr 10 2018
First American Home Warranty and Insurance Total ripoff! Your claims will be denied if you try to repair expensive items. HORRIBLE. Do not trust. Out to get your money but will not service your appliances. Use another home warranty company!!! One that provides actual coverage. This company is a sham and scam.
I purchased a home and the seller used this horrible warrany company, probably becuase it was the cheapest. And since he was the seller and I was the buyer, why would he care if they never serviced the appliances? Thats why buyers choose this company, because its CHEAP and thats abo...
Entity
Categories: Home Warranty Companies
30, Report:
#1433404
Posted Date:
Mar 09 2018
FIRST AMERICAN HOME WARRANTY MY TANKLESS WATER HEATER FAILED THEY REFUSED TO REPLACE IT AS PER THEIR OWN TECHS ADVICE! Van Nuys California
IF YOU WANT TO WASTE YOUR MONEY, THEN DONATE TO FIRST AMERICAN HOME WARRANTY. THEY ARE THE MOST CROOKED COMPANY IN EXISTANCE TODAY.When my hot water and water pressure began to fail, I called my warranty company. They sent out a plumber who after 2 hours at my home, reported to Firs...
Entity
Categories: Home warranty company
31, Report:
#1402691
Posted Date:
Sep 27 2017
First American Home Warranty Corporation 1st American Home Warranty1st American Home1st American Home Warranty Co.1st American Home Warranty CorporationFirst American Home WarrantyFirst American HomeFirst American Home Warranty Co. Scam - When you try to have something fixed they say it's pre-existing! Internet
Bought a service for 2 homes (contract started 8/23/17). Our dryer's drum needed to be oiled (it started making squeaking noises), so I called them 9/22/17 to have someone come and oil it. They said the contract didn't start until 9/23/17 for some claims grace period (which sounded ...
Entity
Categories: Home Warranty Companies
32, Report:
#1382768
Posted Date:
Jul 03 2017
First American Home Warranty FAHW I've called numerous times with a plumbing problem and they promise to call me back but they never do Nationwide
My pipes burst they couldn't find anyone to take the emergency call after calling them repeatedly for 9 days to make them aware that I hired someone out of pocket. they were like good for you they never reach out to you to let you know that they can't find anyone you have to call th...
Entity
Categories: Warranty Companies
33, Report:
#1380698
Posted Date:
Jun 23 2017
first American home warranty insurance 1 800 992 3400X 6211 JOHNX 6275 ILIANAX 3651 RAYNA THEY LIED, AND DESTROYED MY A/C UNIT LAS VEGAS NEVADA
I RETIRED FROM THE USARMY 35 YEARS AND 7 COMBAT TOURS, I AM A DISABLED VETERAN, AND I NEED MY CPAP MACHINE TO SLEEP OR ELSE MY HEART STOPS, I PURCHASED MY DREAM HOME 1 MAY 2017, MY A/C UNIT WORKED FOR ABOUT 3 WEEKS, ONE WEEK I HAD NO A/C, I CALLED MY REALITOR ON 30 MAY 2017 TO FIND ...
Entity
Categories: Maintenance Companies
34, Report:
#1375081
Posted Date:
May 24 2017
First American Home Warranty AC broke down. Sent a repair man who said my ducts were dirty. He didn't have any tools, didn't know how to work the thermostat. Santa Rosa Nationwide
AC broke down. Sent a repair man who said my ducts were dirty. He didn't have any tools, didn't know how to work the thermostat. Recommended a $400 duct cleaning. FAHW calls to tell me that is maintenance and they will not cover it. I request a 2nd opinion with a service tech who ha...
Entity
Categories: Home Improvements
35, Report:
#1345323
Posted Date:
Dec 23 2016
pools by ben Horrible service santa clarita California
This is an absolutely horrible company. They were assigned to us by our home warranty company, first american home warranty and they have done nothing but give us a headache and NO RESULTS! I dealt with Jill who answers phones over there and she was an unprofe...
Entity
Categories: Pools & Saunas
36, Report:
#1339393
Posted Date:
Nov 22 2016
First American Home Warranty Fails to honor contract West Hills California
I am very disappointed with the service I received regarding First American Home Warranty
They are refusing to fix a covered problem.
Last summer, a problem arose with my A/C. First American dispatched a contractor to contact me. He did, within the 24 hour period he was supposed...
Entity
Categories: Warranty Companies
37, Report:
#1336234
Posted Date:
Nov 02 2016
First American Home Warranty Corp. When I purchased my home I purchased this company for the Home Warranty and they screw the public It took them one week to order my part and I still don't have it installed. Van Nuys CA
I closed on my home on 10/12/2016 and within one week my dishwasher leaked all over the kitchen floor, which got me upset. The repair company (Coastal Florida Heat Air & Appliances came out to acess the problem, at that time they said they would be back soon. I got a email today...
Entity
Categories: Appliances
38, Report:
#1324714
Posted Date:
Aug 26 2016
First American Home Warranty Corporation of Florida Impressive Brochure Comprehensive Services Totally Unreliable Santa Rosa California
For many years in New Orleans, La. I depended on American Home Shield (AHS) for my home warranty services. The performance of AHS was always as good as or better than I expected. AHS selected service providers qualified for the work and they arrived at my home at scheduled times...
Entity
Categories: Warranty Companies
39, Report:
#1315364
Posted Date:
Jul 06 2016
first american home warranty RIP OFF - charge for uncovered additional services before they will even look at problem on covered items Nationwide
Fraud Alert! Bait and Switch! Pay for uncovered work before they will fix the problem.The AC went out in a new house we purchased. The unit was running fine then suddenly stopped working. The fan would not turn on. It was clearly an electrical problem of some...
Entity
Categories: Home Warranty Companies
40, Report:
#1313078
Posted Date:
Jun 23 2016
Infinity Appliance Repair company promise but never deliver service/ dishonest no integrity Houston Internet
First the contractor Infinity Appliance Repair lied to us when they confirm with us an appointment for Friday from 11:00am to 5:00pm by not showing up or calling which was very unprofessional from them to handle the business, it was very inconvenient for me and my family to be locke...
Entity
Categories: Laundry Services
41, Report:
#1311617
Posted Date:
Jun 16 2016
First American Home Buyer's Protection Corporation FAHW, firstam, First.Am.Home.Warranty, first-american-home-warranty Ripoff home owner insurance, they make money while you get scraps, replace with discontinued models, poor customer service, Internet
I filed a claim on May 27 and a service repairman came out on May 28. On June 2 I rechecked an email that my unit would be replaced. I have not received any further communication from the company since then despite my multiple phone calls to resolve my claim. I have been hung up o...
Entity
Categories: Home Warranty Companies
42, Report:
#1301582
Posted Date:
Apr 25 2016
FIRST AMERICAN HOME BUYERS PROTECTION called to make claim regarding refrigerator not cooling, was informed frige not covered in home warranty. Seller paid 395.00 for SINGLE FAMILY HOME COVERAGE. APPLIANCES NOT COVERED??? REALLY???? DISPOSAL IN SINK COVERED BUT NOT FRIDGE??? dishwasher covered, but not fridge???? In new home 6 months and fridge goes on blink!!! SANTA ROSA, CALIF Nationwide
VERY dissappointed with First American Home Warranty provided in purchase of my new home. i was informed upon trying to file claim due to fridge not cooling that it is not covered in warranty. Seller paid 395.00 for this warranty service and for what? i assumed it covered appl...
Entity
Categories: Appliances
43, Report:
#1284765
Posted Date:
Feb 03 2016
First American Home Warranty they took my money and sent a repair man to fix my heating and didn't fix it instead they broke the heat and also the air conditioner as well and now i have no heat or air and no money and all they said was there is nothing we can do Spring Hill Florida
I'm writing this to let everybody know that First American Home Warranty company does not fix or replace any thing they say. The repairman that came out to my home to fix the heat made it worse and then broke the air conditioner as well and now I have no heat nor ai...
Entity
Categories: Appliances
44, Report:
#1250334
Posted Date:
Aug 23 2015
First American Home Warranty First American Home Buyers Protection Corporation Most dishonest, unaccountable warranty company L & S Air Conditioning and Heating, Phoenix, Arizona
L & S Heating and Air Conditioning did not fix my AC. Below is a listing of their consistent behavior:- They failed to answer the phone more than they picked it up- When they picked it up, they pretended to be disconntected- They would give me a 6 h...
Entity
Categories: Consumer Services
45, Report:
#1242733
Posted Date:
Jul 18 2015
First American Home Warranty Desert Repairs (appliances - oven) in Las Vegas I will spare you the long drawn out, calls and the we will get you to the correct department and them being disconnected. The summary version is that First American Home Warranty cashes my checks for the warranty but will not honor their commitment. My oven has been broken since November 2014 and it is now July 2015. Hummm, do you think that an attorney should be called at this point? Las Vegas, NV Nationwide
The details are the fact that FIRST AMERICAN HOME WARRANTY will hang up on you if you actually have the gull to ask them to do their job. This corporate greed is so offensive I cannot even put it into words. I have had a broken oven since November 2014, HAPPY THANKS GIVING, ME...
Entity
Categories: Home Improvements
46, Report:
#1238153
Posted Date:
Jul 08 2015
First American Home Warranty. I was on hold for over 35 minutes waiting for a customer rep and another 20 minutes when he transfered my call to the real estate divison. You will get no customer service from this company....rvice Nationwide
This warranty company has the worst customer service department in the world..Iwas on hold for 35 minutes attempting to reach customer service and for 20 additional minutes when customer service transfered me to the real estate deptment..You will get no customer service from this co...
Entity
Categories: Warranty Companies
47, Report:
#1238181
Posted Date:
Jun 26 2015
First American Home Warranty First American Financial Corporation SCAMMERS - They lie about their technician reports so they do not have to pay LOS ANGELES CA
I have had First American Home Warranty and they are the worst company to deal with. They will send their shady technicians out to your house and come up with excuses so they do not have to pay for repairs. They will contradict what their own technicians say falsefy reports. It seem...
Entity
Categories: Home Warranty Companies
48, Report:
#1235966
Posted Date:
Jun 16 2015
First American Home warranty failure to respond to a warranty claim promptly Nationwide
on Friday 6/12/2015 i called First American Home Warranty to report a problem with an airconditioner. The temperature outside was 111 degrees. First American took my report and stated that they would have someone call me for an appointment to investigate the problem within 2 busines...
Entity
Categories: Home Warranty Companies
49, Report:
#1228986
Posted Date:
May 13 2015
First American Home Warranty SERIOUS RIPOFF, DECEPTIVE SALES STAFF Van Nuys, California Nationwide
Do NOT listen to your real estate agent, they get a commission for referrals! We've had the policy five years, only two claims (one minor, one major) and on BOTH we got screwed. The hot tub pump was replaced with a price-point, loud model and then they never fully cemented the pipes...
Entity
Categories: Warranty Companies
50, Report:
#1199342
Posted Date:
Jan 04 2015
First American. Home Buyers Corp First American Home Warranty Will not repair/replace a/c that is documented to need repairs and costs a fortune to use and is endangering my health national Nationwide
I have been reporting documented problems with my a/c unit for over a year. In the summer I have to keep my a/c set at 83° to keep my bills lower than $400/month. I also have a heart problem aggravated by the heat. First American Home Buyers Corp has had the warranty on my 912 Sq f...
Entity
Categories: Warranty Companies